Tony Nielsen
Director of Operations
Ensures that everyday tasks run smoothly and oversees how effectively Elite's departments are operating.
About Us | our Employee list
Elite Call Center Team
Brooke Schmidt
Computer Analyst
Studies our current computer systems and designs solutions to help operate more efficiently.
Tonya Maskell
Administration
Includes keeping supplies in stock, planning events, and making sure the facilities are clean, orderly, and safe.
Donna Field
Call Center Supervisor
First line management who monitors and regulates team leaders and operators in their performance of assigned or delegated tasks.
Jenice Cistaro
Team Leader
Operator providing guidance, instruction, and leadership to operators to achieve higher quality experience for the caller.
Rhonda D
Team Leader
Operator providing guidance, instruction, and leadership to operators to achieve higher quality experience for the caller.
Julie Stephens
Team Leader
Operator providing guidance, instruction, and leadership to operators to achieve higher quality experience for the caller.
Angela Johnson
Team Leader
Operator providing guidance, instruction, and leadership to operators to achieve higher quality experience for the caller.
Heather Smith
Team Leader
Operator providing guidance, instruction, and leadership to operators to achieve higher quality experience for the caller.
Cleo Young
Inbound / Outbound Operator
Obtains customer information by answering calls and verifying information. Informs customers by explaining, answering and providing information.
Alyssa Huertas
Inbound / Outbound Operator
Obtains customer information by answering calls and verifying information. Informs customers by explaining, answering and providing information.
Jessica Crook
Inbound / Outbound Operator
Obtains customer information by answering calls and verifying information. Informs customers by explaining, answering and providing information.
Odine Garcia
Inbound / Outbound Operator
Obtains customer information by answering calls and verifying information. Informs customers by explaining, answering and providing information.
Alexis Mejia-Garcia
Inbound / Outbound Operator
Obtains customer information by answering calls and verifying information. Informs customers by explaining, answering and providing information.
Angie Kinnison
Inbound / Outbound Operator
Obtains customer information by answering calls and verifying information. Informs customers by explaining, answering and providing information.
Keith Yox
Web Developer
Development of applications (including our Elite Call Center Dashboard and CRM) from our server to your browser.
Bonnie Jones
Payroll Administrator
Maintains payroll information by designing systems; directing the collection, calculation, and entering of data.
Marketing and Administraion List
Tony Nielsen
Director of Operations
Ensures that everyday tasks run smoothly and oversees how effectively Elite's departments are operating.
Tom Twining
Account Manager
Responsible for the management of sales and relationships with particular dealerships and other businesses.
JD Holmes
Account Manager
Responsible for the management of sales and relationships with particular dealerships and other businesses.
Nate VanWyke
Senior Lead Analyst
Purchases, develops, collects and organizes consumer data for marketing and analytics for prospecting.
Mark Van Hook
IT Director
In charge of technology within Elite. Creates and maintains the websites and servers.
Gregory Wilkinson
Printing and Distribution
Responsible for printing and production of graphics. This role consist of production, graphic design, inventory and maintenance
Melissa Thomas
Social Media and Account Manager
Management of sales and relationships with particular dealerships, Also, manages all social media including: Facebook, Twitter, Linked In etc.
Catherine O'Brien
Vendor Account Manager
Initiates and coordinates the relationships with vendors (which can be dealerships or other resellers) and CarNet's operational department.
Chris Yeager
Print and Design Manager
In charge of everything that goes into print within Print Design Studio. Does graphic design, and advertising to create brochures, direct mailings etc